Your privacy is not an afterthought at 966pak — it is a core part of how we operate. This Privacy Policy explains in plain, clear English exactly what personal information 966pak collects from Pakistani members, how that information is used, how it is protected, and what your rights are regarding your own data. We encourage every member to read this policy carefully before using the platform.
Six principles that define how 966pak approaches every data decision — from the moment you register your account to every transaction you make.
966pak does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information belongs to you and is used only to operate and improve your 966pak experience.
Every data transmission between your device and the 966pak platform is protected by industry-standard SSL/TLS encryption. Your account credentials, financial details, and personal information are never transmitted in plain text.
966pak collects only the personal information that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with anti-money laundering obligations. We do not collect data beyond what these purposes require.
966pak members have the right to request a full copy of the personal data held against their account, to request correction of inaccurate data, and to request deletion of their account and associated data subject to applicable legal retention obligations.
966pak's technical infrastructure is protected by multi-layer security controls including firewalls, intrusion detection, and access logging. Employee access to member data is role-restricted and subject to audit trail monitoring at all times.
966pak uses cookies strictly to improve platform functionality, maintain your session state, and analyse aggregate usage patterns. We do not use cookies to track your activity on other websites or to build advertising profiles.
1.1 966pak is an online casino and sports betting platform operated under international gaming standards and made available to users primarily in Pakistan. The platform offers live casino games, cricket betting, slot games, fishing games, and instant-win formats, all accessible via 966pak.com.
1.2 For the purposes of this Privacy Policy, 966pak is the data controller in respect of all personal information collected from platform members. Any questions about how your data is handled should be directed to our support team at the contact details provided in Section 14 of this policy.
1.3 This Privacy Policy applies to all personal data collected through the 966pak website, any mobile-optimised interface associated with the 966pak brand, and all communications between 966pak and its members, including support interactions, promotional communications, and account notifications.
2.1 966pak collects personal information across several categories. The specific information collected depends on how you interact with the platform and the stage of your account lifecycle.
When you register a 966pak account, we collect the following information:
As part of our Know Your Customer process, we may collect:
For every financial transaction processed through your 966pak account, we record:
We automatically collect certain technical data when you use the platform, including:
When you contact 966pak support via email or live chat, we retain the content of those communications, including any personal information you choose to share, for the purpose of resolving your query and improving our support service.
3.1 966pak uses your personal information for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact details |
| Age and identity verification (KYC) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Transaction data, payment method details |
| Anti-money laundering compliance | KYC data, transaction data, usage data |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring | Gameplay data, deposit frequency, session duration |
| Platform improvement and analytics | Aggregated usage data (anonymised where possible) |
| Promotional communications (with consent) | Email address, mobile number, preferences |
3.2 966pak does not use your personal data for automated decision-making that produces significant legal effects, except where such processing is necessary for fraud prevention or regulatory compliance, in which case you have the right to request human review of any automated decision.
4.1 966pak processes your personal data on the following legal bases:
5.1 966pak does not sell, rent, or commercially transfer your personal data to third parties. Your data may, however, be shared with the following categories of recipients under strictly controlled circumstances:
5.2 All third parties with whom 966pak shares personal data are contractually required to handle that data in accordance with applicable data protection standards and to use it solely for the specific purpose for which it was shared.
6.1 966pak's platform infrastructure and data processing operations may involve the transfer of personal data to servers and processors located outside Pakistan. Where such transfers occur, 966pak takes appropriate measures to ensure that your personal data continues to receive an equivalent level of protection.
6.2 These measures include contractual data protection clauses incorporated into agreements with all international data processors, and the selection of infrastructure providers that maintain internationally recognised security certifications.
6.3 By using the 966pak platform and accepting this Privacy Policy, you consent to your personal data being transferred, stored, and processed outside Pakistan where necessary for the operation of the platform.
7.1 966pak uses cookies and similar tracking technologies on the platform for the following purposes:
7.2 966pak does not use cookies to track your activity on other websites, to build advertising profiles, or to serve targeted advertisements through third-party ad networks.
7.3 You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 966pak platform, including account login.
8.1 966pak retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following general retention periods apply:
8.3 On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identified individual.
9.1 As a 966pak member, you have the following rights in relation to the personal data we hold about you:
9.2 To exercise any of the above rights, please contact the 966pak support team at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. 966pak will respond to all valid requests within thirty (30) calendar days.
10.1 The 966pak platform is strictly prohibited to individuals under the age of 21. 966pak does not knowingly collect personal data from individuals under the age of 21, and does not direct any of its marketing or communications toward minors.
10.2 If 966pak becomes aware that personal data has been collected from an individual under the age of 21, it will immediately close the associated account, delete the collected data to the extent permitted by law, and refund any verifiable deposits made by the minor.
10.3 If you are a parent or guardian and believe that a minor under your care has registered a 966pak account, please contact [email protected] immediately with full details so that the account can be investigated and closed without delay.
11.1 966pak implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
11.2 While 966pak takes all reasonable steps to protect your personal data, no system is completely immune to security threats. In the event of a data breach that poses a risk to your rights or interests, 966pak will notify affected members as promptly as reasonably practicable, along with information about the nature of the breach and the steps being taken to address it.
12.1 The 966pak platform does not include links to third-party websites that are outside the 966pak brand. This Privacy Policy applies exclusively to data collected and processed by 966pak in connection with the 966pak platform and its associated services.
12.2 966pak is not responsible for the privacy practices of any third-party payment processors or service providers accessed independently by the user outside of the 966pak platform environment. We encourage users to review the privacy policies of any third-party services they use independently.
13.1 966pak reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect how your personal data is used or your rights in relation to that data — 966pak will provide reasonable prior notice via the platform interface or via email to your registered address.
13.2 The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We recommend that members review this policy periodically to stay informed about how their data is being handled.
13.3 Your continued use of the 966pak platform following notification of a material change to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised policy, you must discontinue use of the platform and request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 966pak holds about you, please get in touch using the following contact details:
966pak aims to respond to all privacy-related enquiries within five (5) business days and to all formal data rights requests within thirty (30) calendar days.
Now that you understand exactly how your personal data is protected on 966pak, you can focus on what matters — live casino tables, PSL cricket betting, slots, and more. All in PKR. All secure. 21+ only. Please play responsibly.
21+ only. Gambling involves financial risk. Never wager more than you can afford to lose.